Please use this form to tell us about your experience with us. We value all feedback, as this helps us to improve our services. We take all complaints seriously and work to resolve any issues as soon as possible.
If you need help giving us feedback or making a complaint, you can have someone help you with this such as a family member, support worker or support coordinator. You can also give us a verbal complaint or feedback and we will complete this form on your behalf.
If you wish to remain anonymous, you do not need to provide any personal details and can mail the form to:
PO Box 8070
Northland Centre
Preston Vic 3072
If you wish to make a complaint about the services you receive, you can call 1300 160 131 or send an email to [email protected]
You can contact the NDIS Quality and Safeguards Commission to make a complaint. The Commission can be contacted on 1800 035 544 or you can complete the online complaints form at- https://www.ndiscommission.gov.au/complaints-form
Please ask us if you need help to contact the NDIS Commission or an advocacy service.
